Policies & Proceedures

At Oldbury Cottage Care Farm, we are committed to providing a safe, supportive, and inclusive environment for all our participants. Our policies and procedures are designed to ensure the well-being of everyone who engages with us, from those taking part in activities to our staff and volunteers.

Safeguarding and Protection
We have strict safeguarding policies in place to protect the vulnerable adults in our care. All staff and volunteers undergo thorough background checks, and we maintain a safe environment with clear protocols for reporting any concerns.

Health and Safety
The health and safety of our participants is our top priority. We regularly assess risks on the farm and in all activity areas to ensure they are safe and suitable for everyone. All sessions are supervised by qualified staff who are trained in first aid, and we follow strict hygiene and cleanliness standards.

Equal Opportunities
We are proud to offer an inclusive, non-discriminatory space for adults with learning disabilities and difficulties. We ensure equal opportunities for all participants, regardless of background, ability, or experience.

Participant Well-being
We aim to promote the well-being of every individual who joins us, offering a variety of activities to foster learning, personal growth, and social interaction. We work with participants to set individual goals and provide ongoing support as needed.

Complaints and Feedback
We value feedback from our participants, their families, and our wider community. If you have any concerns, complaints, or suggestions, please do not hesitate to contact us. We take all feedback seriously and are committed to continuous improvement.

Confidentiality
We respect the privacy of all participants and ensure that personal information is kept confidential in accordance with data protection laws. Any personal or sensitive information provided will only be shared with relevant staff and will not be disclosed without consent.

For a full copy of our policies and procedures or further details, please contact us directly. We are here to ensure that your experience at Oldbury Cottage Care Farm is both safe and rewarding.